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NHS 111 Service

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For immediate, life-threatening emergencies, continue to call 999.

More info

NHS Direct

Dr. Hilary regrets that he is unable to enter into personal medical correspondence of any kind for ethical reasons and would refer you to your own general practitioner.

For all other medical help and assistance please contact NHS Direct.

NHS Direct is the health advice and information service provided by the National Health Service (NHS) for residents and visitors in England, with advice offered 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number, or via the web based symptom checker at www.nhsdirect.nhs.uk